RETURN / REFUND POLICY
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange. Please see below for more information on our return policy.

RETURNS
All returns must be postmarked within 7 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS
To return an item, [please email customer service at info@themenscode.life to or text us in our website/social media page to obtain a Return Merchandise Authorization (RMA) number. After receiving RMA number, place the item securely in its original packaging and [include your proof of purchase / the return form provided / other], and mail your return to the following address:

THE MEN’s CODE
H-25, Rd-03, Uttara Sector-11,
Dhaka-1230, Bangladesh.

[Return shipping charges will be paid or reimbursed by us. / Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. / You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimbursed by us. / Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. You may also use the prepaid shipping label enclosed with your package. If you use the prepaid shipping label, 60/130tk will be deducted from your return to cover shipping charges.]

REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 3-5 days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card/mobile banking statement, depending on your credit card/mobile banking company. We will notify you by email when your return has been processed.

EXCEPTIONS
The following items cannot be returned or exchanged:

• Sale items are FINAL SALE.
• Grooming kit.
• Skincare items.

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note

• A restocking fee will be charged for all returns in excess.
• Sale items are FINAL SALE and cannot be returned.

QUESTIONS
If you have any questions concerning our return policy, please contact us at:
+88 01685 686316
info@themenscode.life